Diagnosis before assumptions
Maintain the knowledge, evaluations and handoff behavior behind an AI application.
Managed AI operations
Keep your AI application useful as things change.
Maintain the knowledge, evaluations and handoff behavior behind an AI application.
Project valueQuoted to scopeNo payment before scope agreement
DeliveryMonthly serviceMonthly scoped plan; after brief, access and approvals
Your first milestoneDescribe the issueA useful review point before the next stage
Fix the cause, not just the symptom
A documented change trail
We identify how the issue happens, what changed and what can be tested. Where practical, work is rehearsed away from production before release.
Explicit support boundaries
Clear support responsibilities help your team decide what to address next.
In our clients’ words.
“ICM Technologies did a fantastic job on my project.”
“He advised me on things I didn’t even know about!”
“He was very intuitive and smart in putting all our content together in combination with a great design.”
WHAT YOU RECEIVE
Your Managed AI operations project, clearly defined.
Teams needing focused diagnosis, dependable maintenance or an additional delivery partner.
Evaluation review
Run agreed representative cases and record the outcome and remaining limitations. Results identify the tested environment and coverage; they do not imply that every device, attack or future business condition was tested.
Knowledge or prompt updates
Prepare the approved sources and test representative questions or searches. Review relevance, permissions and source references, including what happens when the material does not support a confident answer.
Usage and exception report
Make failed or incomplete runs visible to the right person. Document what can be retried safely, what needs intervention and which diagnostic details are recorded, with sensitive data kept out of routine alerts.
Scope and requirements
Model and hosting fees are separate; no blanket accuracy guarantee.
Any additional work is scoped and priced for your approval.
THE DELIVERY PATH
From your brief to the finished work.
Follow the preparation, review and delivery stages for this service.
Describe the issue
Share the affected system, symptoms, recent changes and business impact.
Agree a safe approach
Confirm access, backup, diagnostic scope and any maintenance window.
Investigate or deliver
Review findings and approve work beyond the original scope before it begins.
Verify and document
Record the result, any remaining limitations and prevention or maintenance steps.
What is included?
Includes Evaluation review, Knowledge or prompt updates and Usage and exception report. Model and hosting fees are separate; no blanket accuracy guarantee.
Does a diagnostic package include every repair?
No. A bounded diagnosis identifies the issue and a recommended fix. Work outside its stated scope is quoted before proceeding.
Can you take over from another developer?
We first review the code, documentation, licenses and access you control, then propose a safe handover.
Is the monthly service automatically renewed?
The current store sells a defined service period, not an automatic recurring subscription. Renewal is arranged explicitly.
Related services
YOUR NEXT LEAP STARTS HERE
Ready to put Managed AI operations to work?
Share the change you want to make. We will help turn it into a clear, practical project.