Change and rollback planning
Move mailboxes with a clear plan for addresses, historical messages and cutover timing.
Email migration
Move business email with a clear transition plan.
Move mailboxes with a clear plan for addresses, historical messages and cutover timing.
Project valueQuoted to scopeNo payment before scope agreement
DeliveryAgreed with your quoteScoped after discovery; after brief, access and approvals
Your first milestoneInventory before movingA useful review point before the next stage
Know how to recover, not just deploy
Least-privilege access
A good environment has a clear owner, backups that can be checked and a way to reverse a change. We consider those operational needs throughout the work.
A documented operating handover
An operating handover records the agreed setup and recovery responsibilities.
In our clients’ words.
“ICM did a great job, on time and within specified budget.”
“The quality and the professionalism they provided is top notch of multi-million dollar companies.”
“He dealt with them with professionalism and delivered solutions to the table without me having to feed much information.”
WHAT YOU RECEIVE
Your Email migration project, clearly defined.
Businesses moving hosts, modernizing infrastructure or improving the operation of existing systems.
Mailbox inventory
Inspect the agreed assets and reproduce the relevant conditions where access permits. Separate confirmed findings from hypotheses and prioritize the next actions by impact, risk and dependency.
Data transfer
The brief defines the exact data transfer required for email migration. We show the named output at its review milestone and record any data, access or third-party dependencies before handover.
DNS and delivery checks
Check the agreed mailbox or service routes and test sending/receiving from representative accounts. DNS changes, provider reputation and external filtering may require observation beyond the initial setup.
Scope and requirements
Mailbox count, size and source-platform access define scope.
Any additional work is scoped and priced for your approval.
THE DELIVERY PATH
From your brief to the finished work.
Follow the preparation, review and delivery stages for this service.
Inventory before moving
Confirm the source, destination, data volumes, integrations and what must remain unchanged.
Rehearse the transfer
Map the fields and run a representative sample. Resolve missing data or unsupported features before the live move.
Agree the cutover
Review backup, freeze, redirect and rollback plans, then perform the approved production transfer.
Check and hand over
Verify representative records and customer journeys, document exceptions and provide the agreed operating handover.
What is included?
The source audit identifies what can move directly, what needs reconstruction and what the destination does not support. The accepted scope lists those exceptions before the live migration.
How is disruption managed?
We agree the cutover window, a data freeze or delta-transfer approach, and a rollback route. Zero downtime is not assumed without reviewing the systems.
What do you need from us?
Authorized source/destination access, representative data and an owner who can approve mappings and the cutover. Credentials are exchanged through secure onboarding.
What is included in this move?
The core scope covers Mailbox inventory, Data transfer, DNS and delivery checks. Mailbox count, size and source-platform access define scope.
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YOUR NEXT LEAP STARTS HERE
Ready to put Email migration to work?
Share the change you want to make. We will help turn it into a clear, practical project.